Q. Do you ship internationally?

We sure do! We offer Free Worldwide Shipping.

Q. How much is shipping?

We offer Free Worldwide Shipping.

Australian standard shipping: FREE (Takes approx. 2-5 business days). If you live in a remote area this may take longer.
Australian express shipping: $10 (Next day after dispatch)

Q. What courier do you use?

For orders within Australia we use Sendle and Australia Post. For international orders we use DHL.

Q. What payment methods can I use?

You can pay by credit card (Visa and Mastercard), Afterpay and Direct Bank Transfer.

Q. What fabric do you use?

We use Econyl ® fabric, with added Xtra Life Lycra ®. These materials are part of why our product is so amazing. Our Econyl ® is totally recycled, sustainable, and ultra chlorine resistant. The addition of Xtra Life Lycra ® means our swimwear lasts 5 times longer than our average chlorine resistant competitor.

Q. How soon after ordering will my swimwear be shipped?

Orders are generally processed within 1-3 business days. Once your swimsuit ships we'll send you an email with your tracking number.

Q. How do I know what size I am?

If you are looking for an item with a bit more ‘give’, you can order one size up from your typical clothing size and receive a well fitting garment.
However if you are looking for a secure swimsuit appropriate for training, you can order your typical clothing size.

Please see our size guide here for more information.

Q. Will I be sent a confirmation email with my order?

You sure will! 
You will receive an email with all the details of your order as well as the delivery details. 
Once we have packed and dispatched your order you'll receive another email with tracking information.

Q. What is the best way to look after my swimwear?

With the presence of Xtra Life Lycra® in our swimwear, it means your garment will maintain it's elasticity and compression power throughout your training needs. 
In order to extend the life of this elasticity and compression, it is best to hand wash your swimwear after every swim in clean water and leave it to air dry in a shaded area. 
Safety always comes first, which is why we have ensured that FiT Swimwear is resistant to discolouration of suntan cream and oils. So lather up! 

Q. I have a question that isn't answered here. Who can I contact?

If you have any questions or queries you are more than welcome to email us on fit@robbandlulu.com and we will endeavour to respond as soon as possible. 
During office hours (9am-5pm Monday to Friday) we can be reached on 03 9819 8570.

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