SHIPPING & RETURNS

DELIVERY

What countries do you deliver to?
We deliver worldwide! 

How much is delivery?
We offer FREE worldwide standard delivery!
If you’d like to order via express post, the rate is AUD $10 for Australian addresses, and AUD $25 for international addresses.

Delivery Timeframes
*COVID-19 Update
We are open and working hard to get your deliveries to you as quickly and safely as possible. Please allow extra time for potential postage delays caused by increased demand.

Orders are usually dispatched within 2 business days. Once your order is dispatched you will be notified via email, and will receive a tracking number.

Delivery - Australian Addresses

Free Standard Shipping
Sent via Sendle. In most areas of Australia, delivery usually takes approx 2-7 business days after dispatch. In remote areas, delivery can take up to 10 business days.

Express Shipping
Sent via Australia Post. This usually takes approx 1-2 business days.

Delivery - Addresses Outside Australia

Free Standard International Shipping
Sent via DHL. Please allow approx 7-21 days after dispatch.

Express International Shipping
Sent via TNT Express. Please allow up to 7 days after dispatch.

Note that customers are responsible for any customs duties that may be payable. 

RETURNS

  • Full priced items may be returned for an exchange, store credit or refund
  • Items purchased at a discount are final sale, and cannot be returned or exchanged
  • In order for us to accept your return:
    • You must notify us within 14 days of receiving your order
    • Products must be in brand new and unworn condition, with all original tags still attached.
    • Swimwear must have hygiene stickers still attached

To request a return:

1. Please email us at fitaesthetica@robbandlulu.com and include your order number, return reason and whether you would like an exchange, store credit or refund.

2. Once you receive approval from us, please return you items to our return address at:

Fit Aesthetica
3 Business Park Drive,
Lynbrook, VIC, 3975

Australia

PAYMENT TYPES

We accept payment via credit card, PayPal and Afterpay.